Privacy Policy

Who we are
Effective Date: January 1, 2026

INTRODUCTION

BluDog Telecom Inc. (“us”, “we”, or “our”) respects the privacy rights of all individuals. This Privacy Policy explains how we collect, use, and share personal information when you use our website at https://www.bludogtelecom.com/ (the “Service”) and describes the choices you have regarding your personal data.

We use your personal data to provide and improve the Service. By purchasing, subscribing to, or using the Service, you agree to the collection and use of your information as described in this Privacy Policy. The obligations set out here apply to BluDog Telecom Inc. and its personnel and are available on our website at https://www.bludogtelecom.com/privacy-policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.bludogtelecom.com, unless otherwise defined here.

INFORMATION WE COLLECT

We collect several types of information to provide and improve our Service.

Personal Data

When you use our Service, we may ask you to provide personally identifiable information, including but not limited to:

  • Email address
  • First name and last name
  • Phone number

Usage Data

We may also collect information about how the Service is accessed and used. This may include your computer’s Internet Protocol (IP) address, Customer Proprietary Network Information (CPNI), browser type and version, pages visited, time and date of visits, time spent on pages, login information, call detail records (CDRs), call recordings, unique device identifiers, and other analytic and diagnostic data.

Cookies and Tracking Data

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small files that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. We also use beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can set your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly.

We use the following types of cookies:

  • Session Cookies: used to operate our Service
  • Preference Cookies: used to remember your preferences and settings
  • Security Cookies: used for security purposes

Other Passive Tracking

We may also use IP addresses, log files, web beacons, and other passive tracking mechanisms for standard website traffic analysis and to identify network or server issues.

HOW WE USE YOUR INFORMATION

BluDog Telecom Inc. uses collected data for the following purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features when you choose to do so
  • To provide customer care and support
  • To analyze and improve the Service
  • To monitor usage of the Service
  • To detect, prevent, and address technical issues

MARKETING COMMUNICATIONS

If you provide your email address or business phone number and opt in, we may send you marketing or promotional materials by email or phone call only. We do not use SMS or MMS for marketing or promotional communications.

You may unsubscribe from these communications at any time by following the unsubscribe instructions in any email or by calling us directly.

SMS AND MMS COMMUNICATIONS (10DLC COMPLIANCE)

We use SMS and MMS only for non-marketing purposes, such as account activity notifications, important announcements, appointment or event reminders, and service updates. We do not send marketing, promotional, or special-offer messages via SMS or MMS.

Message and data rates may apply. BluDog Telecom Inc. is not responsible for any charges from your mobile carrier as a result of receiving these messages.

You may opt out of SMS or MMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at legal@bludogtelecom.com or (805) 853-3003.

Your consent to receive text messages is not a condition of any purchase or service.

All SMS/MMS messaging complies with A2P 10DLC registration requirements as outlined by mobile network operators. We take reasonable steps to ensure delivery and security of messages, but transmission is subject to carrier availability and third-party service providers.

STOP and HELP Support: Reply STOP to opt out. Reply HELP for assistance, or contact us at legal@bludogtelecom.com or (805) 853-3003.

Data Sharing: No phone or mobile number information will be shared with third parties or affiliates for marketing or promotional purposes. SMS-related opt-in data and consent information will not be shared with any third parties.

CREDIT CARD INFORMATION

BluDog Telecom collects credit card information solely to process payments for purchased or subscribed products and services. We use third-party payment processing agents who are required to implement reasonable and appropriate measures to protect this information. These processors’ use of your personal information is governed by their own privacy policies and by the PCI-DSS standards managed by the PCI Security Standards Council, a joint effort of brands including American Express, Visa, Mastercard, and Discover.

VENDORS, SUPPLIERS, AND SUBCONTRACTORS

BluDog Telecom may collect personal information about individuals employed by our suppliers and vendors. This business contact and payment information is used strictly to administer existing and future business arrangements.

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your location. If you are located outside the United States and choose to provide information to us, please note that we transfer and process that data in the United States.

By agreeing to this Privacy Policy and submitting your information, you consent to that transfer. BluDog Telecom Inc. will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of Personal Data will take place to an organization or country unless adequate controls are in place to protect your data and other personal information.

DISCLOSURE OF DATA

Legal Requirements

BluDog Telecom Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of BluDog Telecom Inc.
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

SECURITY OF DATA

The security of your data is important to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

THIRD-PARTY SERVICE PROVIDERS

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are required not to disclose or use it for any other purpose.

Analytics

We may use third-party service providers to monitor and analyze use of our Service. This includes Google Analytics, a web analytics service provided by Google that tracks and reports website traffic. Google uses collected data to track and monitor use of our Service, and this data may be shared with other Google services. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on Google’s privacy practices, visit https://policies.google.com/privacy?hl=en.

LINKS TO OTHER SITES

Our Service may contain links to other sites or plugins not operated by us. If you click a third-party link, you will be directed to that third party’s site. Accessing these links is done at your own discretion and is not part of any BluDog Telecom Inc. offering. We strongly advise you to review the privacy policy of every site and plugin you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites, plugins, or services.

HIPAA PRIVACY

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) provides data privacy and security provisions for safeguarding medical information. Unless the BluDog Telecom Inc. Services description expressly states otherwise, the Services do not comply with HIPAA requirements. Unless the Services description expressly states otherwise, the Customer acknowledges and agrees that it will not use the Services to create, receive, transmit, maintain, store, use, disclose, or otherwise cause the Services to handle Protected Health Information (PHI) as defined under HIPAA.

Customer retains complete and full responsibility to ensure that the Services are applied only to use-case scenarios where the Services provide the necessary level of security and privacy protections. CUSTOMER’S AGREEMENT TO THIS PROVISION IS A MATERIAL CONDITION OF MAKING THE SERVICES AVAILABLE TO CUSTOMER.

In addition to any indemnity requirements in the Terms and Conditions, Customer shall indemnify, defend, and hold harmless BluDog Telecom Inc. and all of its directors, officers, managers, partners, employees, agents, representatives, heirs, successors, and assigns against all actions, claims, losses, penalties, fines, assessments, administrative costs, credit protection costs, damages, and expenses (including reasonable attorneys’ fees) arising out of Customer’s violation of the provisions of this section. Any limitation on liability set forth in the Terms and Conditions or any other agreement between BluDog Telecom Inc. and Customer shall not apply to Customer’s liability under this provision.

CALIFORNIA PRIVACY RIGHTS

The California Data Protection Act (Cal. Civ. Code Sections 1798.83), also known as S.B. 27 or the “Shine the Light Law”, applies to businesses that own or retain California residents’ personal information. It requires such businesses to disclose to California customers, upon request, the identity of any third parties to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed, for those third parties’ direct marketing purposes.

A business subject to California Business and Professions Code Section 22581 and the Privacy Rights for California Minors in the Digital World Act (Cal. Bus. and Prof. Code Sections 22580-22582) must allow California residents under age 18 who are registered users of online sites, services, or applications to request and obtain removal or anonymization of content or information they have publicly posted. Your request should include a detailed description of the specific content or information to be removed.

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we will take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY

BluDog Telecom Inc. reserves the right to change, update, or revise this Privacy Policy at any time, at our sole discretion, subject to business or legal requirements. You are advised to review this Privacy Policy periodically and especially before providing personal information to BluDog Telecom Inc. Changes to this Privacy Policy take effect when posted on this page, and we will update the effective date at the top. By continuing to use our Services, you agree to be bound by any updated version of this Privacy Policy.

CONTACT US

If you have any questions about this Privacy Policy, please contact us:

By phone: (805) 853-3003 By email: legal@bludogstg.wpenginepowered.com