BluDog Telecom Inc. Privacy Policy

Effective date: December 1, 2022


BluDog Telecom Inc. (“us”, “we”, or “our”) recognizes and supports the privacy rights of all persons, and we respect these rights when we collect and process personal data. This page informs you of our policies regarding the collection, use, and disclosure of personal data.  

BluDog Telecom Inc. operates the URL website (the “Service”). We have developed and adopted this privacy policy (the “Privacy Policy”) to describe our privacy values and guide our processing of personal information when you use our Service and the choices you have associated with that personal data. We use your personal data to provide and improve the Service.  

By purchasing, subscribing to, or utilizing the Service, you agree to the collection and use, and to be bound to the terms and conditions of this Privacy Policy. The obligations and responsibilities set out in this Privacy Policy are applicable to BluDog Telecom Inc. and its personnel and will be made available on BluDog Telecom’s website at URL https://www.bluedogtelecom/privacy-policy.  The obligations and responsibilities set out in the Privacy Policy are in addition to any other applicable policies or agreements entered into with BluDog Telecom and any applicable laws and regulations. 

Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from  


Information Collection And Use 

We collect several different types of information for various purposes to provide and improve our Service to you. 


Types of Data Collected 

Personal Data 

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: 

  • Email address 
  • First name and last name 
  • Phone number 
  • Cookies and Usage Data 


Usage Data 

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), Customer Proprietary Network Information (e.g. CPNI), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, login information, call detail records (e.g. CDRs), call recordings, unique device identifiers and other analytic and diagnostic data. 


Tracking & Cookies Data 

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes. 


Other Passive Site Tracking 

Websites may also utilize Internet Protocol (IP) addresses and log files to identify network and server concerns and problems. BluDog Telecom also utilizes web beacons and other passive tracking mechanisms to perform standard website traffic analysis in a similar manner to how we utilize cookies. 


Use of Data 

BluDog Telecom Inc. uses the collected data for various purposes: 

  • To provide and maintain the Service 
  • To notify you about changes to our Service 
  • To allow you to participate in interactive features of our Service when you choose to do so 
  • To provide customer care and support 
  • To provide analysis or valuable information so that we can improve the Service 
  • To monitor the usage of the Service 
  • To detect, prevent and address technical issues 


Marketing Materials 

If you provide us with your email address or other business contact information to enable us to provide communications and information to you, we may use the information for providing such communications including the delivery of press releases and other BluDog Telecom Inc. marketing materials. You may request to no longer receive marketing communications by following the “unsubscribe” instructions in emails from BluDog Telecom Inc. or by sending a request to the contact identified below. 


Credit Card Information 

BluDog Telecom only collects credit card information in order to bill for purchased or subscribed to products and services. BluDog Telecom utilizes third-party credit card payment processing agents (where these agents are required to implement reasonable and appropriate measures to protect and secure this information from loss or misuse) solely for the purpose of processing payments for those products and services purchased or subscribed to. These payment processors use of your personal information is governed by their privacy policies, as well as adhering to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like American Express, Visa, Mastercard, and Discover. 


Vendors, Suppliers & Subcontractors 

BluDog Telecom may collect personal information about individuals who are employed by our suppliers and vendors. This business contact and payment information are strictly used to administer existing and future business arrangements. 


Transfer Of Data 

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. 

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. 

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. BluDog Telecom Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. 


Service Portals 

If you have created a user profile on any BluDog Telecom service portal (e.g. Knowledge Base, you may access and revise the personal information in your user profile when you log into your account. In general, these portals will only require minimal personal information that is necessary to provide and administer the service. 


Disclosure Of Data 

Legal Requirements 

BluDog Telecom Inc. may disclose your Personal Data in the good faith belief that such action is necessary to: 

  • To comply with a legal obligation 
  • To protect and defend the rights or property of BluDog Telecom Inc. 
  • To prevent or investigate possible wrongdoing in connection with the Service 
  • To protect the personal safety of users of the Service or the public 
  • To protect against legal liability 


Security Of Data 

The security of your data is important to us, however, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. 


Third-Party Service Providers 

We may employ third party companies and individuals (“Third-Party Service Providers”) to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. 



We may use Third-Party Service Providers to monitor and analyze the use of our Service. 

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: 


Links To Other Sites 

Our Service may contain links to other sites or plugins that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. Accessing these links to other sites or plugins is done at your own option and is not part of any BluDog Telecom Inc offerings. We strongly advise you to review the Privacy Policy of every site and plugin you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites, plugins or services. 


HIPAA Privacy 

The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) is United States legislation that provides data privacy and security provisions for safeguarding medical information. Unless the BluDog Telecom Inc. Services description expressly states otherwise, the Services do not comply with the requirements of the Health Insurance Portability and Accountability Act, as amended, and its implemented regulations. Unless the Services description expressly states otherwise, the Customer acknowledges and agrees that it will not use the Services to create, receive, transmit, maintain, store, use, disclose, or otherwise cause the Services to handle Protected Health Information (“PHI”) as defined under HIPAA. Customer retains complete and full responsibility to ensure that the Services are only applied to use-case scenarios where the Services do provide the necessary level of security and privacy protections. CUSTOMER’S AGREEMENT TO THIS PROVISION IS A MATERIAL CONDITION OF MAKING THE SERVICES AVAILABLE TO CUSTOMER. In addition to any indemnity requirements in these Terms, Customer shall indemnify, defend and hold harmless BluDog Telecom Inc. and all of the directors, officers, managers, partners, employees, agents, representatives, heirs, successors and assigns of BluDog Telecom Inc. against all actions, claims, losses, penalties, fines, assessments, administrative costs, credit protection costs, damages and expenses (including reasonable attorneys’ fees) arising out of Customer’s violation of the provisions of this section, caused in whole or in part by any act or omission of Customer, or of anyone employed by or acting as a subcontractor, representative or agent of Customer. Any limitation on liability set forth in the terms of the Terms and Conditions or any other agreement between BluDog Telecom Inc. and Customer shall not apply to Customer’s liability under this provision. 


California Privacy Rights 

The California Data Protection Act (Cal. Civ. Code §§ 1798.83), also known as S.B. 27 “Shine the Light Law”, applies to a business that owns or retains California residents’ personal information and, requires such business to disclose to its California customers, upon request, the identity of any third parties to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed, for the third-parties’ direct marketing purposes. 


A business subject to California Business and Professions Code Section 22581 and the Privacy Rights for California Minors in the Digital World Act (Cal. Bus. & Prof. Code §§ 22580-22582) must allow California residents under age 18 who are registered users of online sites, services or applications to request and obtain removal or other forms of anonymization of content or information they have publicly posted. Your request should include a detailed description of the specific content or information to be so removed. 


Children’s Privacy 

Our Service does not address anyone under the age of 18 (“Children”). 

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. 


Changes To This Privacy Policy 

BluDog Telecom Inc. reserves the right to change, update or revise this Privacy Policy, from time to time, at our sole discretion, subject to business or legal requirements. You are advised to review and check this Privacy Policy from time to time and particularly before you provide personal information to BluDog Telecom Inc. Changes to this Privacy Policy are effective when they are posted on this page, and we will update the “effective date” at the top of this Privacy Policy. By continuing to use our or Services you are agreeing to be bound by any changes, updates or revisions made to this Privacy Policy. 


Contact Us 

If you have any questions about this Privacy Policy, please contact us: